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Thermostat Set to Cool But AC Not Turning On? | Air & Energy of NWFL

Thermostat Set to Cool But AC Not Turning On? | Air & Energy of NWFL

Encountering an AC that won’t kick on despite the thermostat set to cool but AC not turning on can be frustrating.


This guide directly addresses that common issue, providing a straightforward troubleshooting approach. Discover simple fixes and in-depth solutions throughout the article to resolve your AC woes efficiently.


📘 Key Takeaways

  • Checking basic thermostat settings, power supply components, and air filter conditions are essential to troubleshoot why an AC unit isn’t turning on.
  • More advanced issues requiring professional attention include faulty wiring, a malfunctioning outdoor unit, a bad capacitor, or incorrect thermostat calibration.
  • Potential serious problems like refrigerant leaks, electrical fires, or persistent malfunctions after basic troubleshooting warrant calling a professional HVAC technician for safe and effective repairs.

❄️ Quick Checks Before You Panic

Before you reach out for professional help, there are several simple checks that might resolve your issue. After all, sometimes the solution is a small, overlooked detail. Resetting your thermostat can be a simple yet effective solution, potentially bringing your AC system back to life.


A further check worth considering is reviewing your thermostat settings. Yes, it might seem painfully obvious, but ensuring your thermostat is set to ‘cool’ and at a suitable temperature below the room’s current temperature is often the solution.


Additionally, power interruptions could be the culprit. A tripped circuit breaker dedicated to your AC unit or an unplugged outdoor unit can prevent your AC from turning on.


Verify Thermostat Settings

Your thermostat is the command center of your HVAC system. Your AC won’t perform as expected if it's not set correctly. First, confirm that your thermostat is set to ‘cool’ and not ‘heat’. This might seem obvious, but a simple finger slip could send your thermostat into the wrong mode.


To troubleshoot your air conditioner not turning on, follow these steps:

  • Check the power source and make sure it is connected and turned on.
  • Verify that the circuit breaker for the AC unit is not tripped.
  • Make sure the thermostat is set to ‘COOL’ mode.
  • Check the fan setting on the thermostat and ensure it is set to ‘AUTO’ rather than ‘ON’.
  • Ensure the thermostat’s temperature setting is lower than the room’s current temperature.


Following these steps should help you identify and resolve the issue with your air conditioner not turning on.


Remember, thermostats are sensitive devices with a host of potential issues. If you’ve checked all settings and your AC still refuses to turn on, you may deal with deeper thermostat problems requiring an HVAC professional.


Inspect Power Supply

Power supply issues are another common reason AC units fail to turn on. For instance, the circuit breaker might switch off due to overloading or power surges, cutting off power to your air conditioning unit. If that’s the case, restoring a tripped circuit breaker could remedy the issue and reinstate power to your AC system.


However, if you find that your breaker continues to trip after resetting, you might be dealing with a more serious issue, such as a blown fuse in the electric panel. A blown fuse will prevent your AC unit from turning on and require replacing the fuse to fix the issue.


Remember, safety should always be your priority when dealing with power supply issues. Don’t hesitate to call a professional if you're uncomfortable or unsure.


Assess Air Filter Condition

The air filter in your AC unit is vital for preserving air quality and flow. However, over time, these filters can become clogged air filters with dust and debris, impairing their ability to provide cool air when your thermostat is set to cool.


Clogged filters can cause several issues with your AC system, including:

  • Making the system work harder
  • Triggering the system to turn off to prevent damage
  • Freezing of the evaporator coil can trigger a low-pressure switch and result in the shutdown of the AC system.
  • Cleaning or replacing your filters regularly is important to avoid these problems.

If your AC isn’t powering up, checking the state of your air filters is a sensible step.


❄️ When the Thermostat Signals but the AC Unit Remains Silent

Imagine this scenario: your thermostat signals as expected, yet your AC unit remains defiantly silent. It’s a frustrating situation that leaves you scratching your head, wondering where the disconnect lies. Issues like faulty wiring and malfunctioning outdoor units often cause such problems.


Some potential internal issues that might prevent your AC from turning on include:

  • A faulty indoor blower motor, which is responsible for blowing air through the system
  • Poorly connected high-voltage wiring
  • Problems with the wiring between the thermostat and the AC system

These issues can impede power delivery and signaling required for operation. But don’t worry; we’ll guide you through the steps to investigate and rectify these issues.


Investigate Faulty Wiring

Faulty wiring can cause many problems, including preventing your AC from turning on. Some common wiring issues that can impair thermostat function are:

  • Loose wires
  • Corroded wires
  • Disconnected wires
  • Broken wires that stop the connection to the air handler or compressor

These issues can cause the thermostat to become unresponsive.


Examine the wire connections and battery status in the thermostat to identify wiring problems hindering the AC from powering up. Faulty wiring or settings in the thermostat can also hinder the compressor from activating. But remember, handling electrical wiring can be intricate and hazardous. If in doubt, it’s safer to seek professional help.


Examine the Outdoor Unit

Your outdoor AC unit is integral to the operation of your air conditioning system. Power supply issues or safety device malfunctions in the outdoor unit can keep your AC from turning on. For instance, a tripped circuit breaker, an emergency shut-off switch turned to the OFF position, or an unplugged condenser unit can halt the electricity flow.


Safety devices like faulty float switches, designed to shut down the AC unit in case of water leakage, can malfunction and inadvertently keep the AC from starting.


Even enrollment in energy-saving programs can cause the AC unit to remain off during times of peak electrical consumption as part of a regulated schedule. Therefore, thoroughly examining your outdoor unit is crucial in troubleshooting your AC system.


❄️ Advanced Troubleshooting Steps

If initial troubleshooting efforts fail, it’s time to move on to more advanced measures. Distinctive signs like a clicking or humming noise from the AC unit could indicate a capacitor is not effectively starting the motor or compressor.


Similarly, strange noises from the outdoor unit, such as squealing or grinding, can signal urgent issues like worn belts or motor bearing problems.


Visual inspection of the capacitor may reveal damage; a bulging or leaking capacitor signals the need for replacement. If you find your circuit breaker tripping repeatedly, you might be dealing with electrical requirement mismatches or installation issues that signal deeper problems. However, these advanced troubleshooting steps can be complex, so a professional’s help may be needed.


Check the Condensate Drain Line

Your condensate drain line is a crucial part of your AC system that helps to remove the condensation produced during the cooling process. However, a clogged drain line can cause the condensate pan to overflow, potentially engaging a limit switch and automatically shutting down the AC system.


Safety switches like the float switch or wet switch act as flood prevention by turning off the AC unit to prevent water damage if a clogged condensate line leads to water backup. But these safety devices can also malfunction and mistakenly shut down the AC without a water overflow or backup. Therefore, it’s essential to regularly inspect your condensate drain line for clogs or faulty safety devices.


Inspect the Capacitor and Compressor

The capacitor and compressor in your AC system are vital components that initiate the cooling process. A faulty capacitor can manifest as sporadic on/off cycling or complete failure to turn on. You can use a multimeter to check the capacitor; you should see a jump in resistance followed by a drop to infinity ohms as a sign of functionality.


Regarding the compressor, issues such as electrical problems in its circuitry or incorrect refrigerant levels can prevent it from starting. A silent compressor is a significant warning sign; normally, the compressor should be heard when the AC is running. However, remember that dealing with these components can be complex and dangerous, so it’s best to call a professional if you’re unsure.


❄️ The Role of Thermostat Batteries and Calibration

The role of thermostat batteries and calibration is key to the optimal functioning of your AC system. Thermostat batteries supply backup power, preserving settings, the internal clock, and display, all essential for the HVAC system’s operation amid power failures.


On the other hand, thermostat calibration ensures accurate temperature readings, which is vital for maintaining a comfortable indoor environment. Failing to replace low or dead thermostat batteries can lead to lost settings and malfunction, which might prevent the AC from turning on.


Similarly, a miscalibrated thermostat might show inaccurate temperatures, misleading it to consider the desired ambient temperature as attained and causing the AC not to activate.


Replace Dead Batteries

Your thermostat requires power to communicate with the AC system. While some thermostats are hardwired, many use batteries or have batteries as a backup power source.


Dead batteries are one of the most common reasons a thermostat may fail to turn on the air conditioning system, leading to a loss of connection and inability to activate the HVAC system.


A low battery can lead to the thermostat display going blank to conserve energy, and complete battery failure can result in loss of programmed settings during power outages. Therefore, replacing thermostat batteries twice a year, aligned with spring and fall maintenance routines, is advisable to prevent issues related to battery failures.


Calibrate Thermostat

The thermostat's calibration is a key factor in sustaining ideal indoor comfort. Incorrect thermostat settings can cause your AC system to overwork or underperform, leading to unnecessary energy consumption and discomfort. You can check the calibration of your thermostat by placing a separate thermometer next to the thermostat and comparing the readings.


If you detect a discrepancy greater than three degrees, your thermostat may need recalibration. Calibration improvements may involve facilitating calibration adjustments, such as tweaking a calibration screw, moving the heat anticipator, or ensuring the thermostat is level. Remember, it's always best to consult a professional if you’re unsure about calibrating your thermostat.


❄️ Could It Be a Refrigerant Leak?

A refrigerant leak is another potential factor that could stop your AC from powering up. Refrigerants are essential for cooling the air in your AC system. However, a leak can impair the system’s cooling ability and lead to various issues.


Symptoms of a refrigerant leak include:

  • Icy buildup on system components
  • The absence of cool air
  • The presence of hot air blowing from the system
  • Hissing sounds from the AC unit

If you suspect a refrigerant leak, your immediate action should be to contact a professional HVAC technician for repairs.


It’s important to remember that handling refrigerants during AC repairs can be hazardous to the individual and the environment. Therefore, a licensed HVAC professional must repair refrigerant leaks due to safety concerns, environmental protection, and adherence to EPA regulations governing refrigerant use.


Recognizing Leak Symptoms

Identifying the signs of a refrigerant leak is paramount for preserving your AC system’s efficiency and lifespan. Noticeable ice formation on the evaporator coils and excessive indoor humidity may indicate a refrigerant leak.


Ice accumulation on the evaporator coils and the exterior of the AC unit can be a vital sign of refrigerant issues that warrant further inspection. Moreover, hissing or gurgling sounds, often originating from the refrigerant lines, hint at potential holes or cracks causing a refrigerant leak. Therefore, staying vigilant and regularly checking your AC system for these symptoms is essential.


The Importance of Professional Repair

Understanding the necessity of professional repair for refrigerant leaks is vital. Handling refrigerants during AC repairs can be hazardous to the individual and the environment. A licensed HVAC professional can conduct a pressure test to detect refrigerant leaks, which is necessary for ensuring the system operates efficiently and safely.


Issues with refrigerant leaks from corroded copper tube walls or unnoticed defective systems require an expert’s attention for professional inspection and repair. Technicians may need to replace the refrigerant coil or suggest other component replacements when repairs are not viable due to several leaks or significant wear and tear. Therefore, never attempt to fix refrigerant leaks yourself; always call in a professional.


❄️ When It's Time to Call a Pro

While basic troubleshooting can solve some AC system issues, there are instances when you’ll need professional assistance. Unusual noises from the AC system, such as grinding or squealing, often mean internal mechanical issues. A non-responsive or inaccurate thermostat can be due to electrical problems. Both situations require a professional technician’s diagnosis and repair.


A significant increase in energy bills without extra usage can indicate an inefficient AC system or issues like leaks in ductwork or a faulty thermostat switch, pointing to the need for a professional evaluation. Furthermore, when an air conditioner has reached or exceeded its estimated lifespan of around ten years, or if it is persistently short cycling, it is a clear sign to consult a professional for potential repair or replacement.


Persistent Issues After Basic Troubleshooting

If your AC unit continues to malfunction despite following all the manufacturer’s troubleshooting steps, it’s a definitive indicator that professional help is necessary. Repeated need for AC repair services over a short period is a sign that professional help is needed to evaluate whether it is time for a new unit.


Burnt-out motors in the fans or the compressor can cause the air conditioner to fail to operate in response to thermostat signals, necessitating professional repairs. Do not continue to replace fuses that go out quickly; instead, contact local HVAC professionals for an assessment.


After all, regular maintenance, including AC tune-ups, can prevent common air conditioner problems and ensure the system, such as air conditioners, turns on when needed.


Risk of Electrical Fire or Further Damage

Finally, comprehending the risk of electrical fires or additional damage when handling AC problems is essential. Attempting DIY repairs on an AC system with electrical issues can be dangerous and should be left to professionals to prevent electrical fires or further damage.


Electrical problems in AC units, such as faulty wiring, can lead to tripped breakers and fire hazards. Handling a defective capacitor without expertise can result in electrical shock.


A regularly blown fuse in the AC unit indicates potential danger, which can lead to damage from electric shocks or even more severe consequences like property damage or loss of life. To avoid unnecessary costs and risks and to ensure safety, it is advised to have professional technicians address electrical complications in AC systems.


❄️ Summary 

In summary, when your thermostat is set to cool, but the AC isn’t activating, there’s no need to panic. You can often troubleshoot and resolve the issue independently by following simple troubleshooting steps and exercising patience.


However, if the problem persists or if there are signs of potential damage, it’s advisable to seek assistance from professionals. Remember, the ultimate aim is to restore your AC system and guarantee its safety and efficiency.


At Air and Energy of NWFL, we pride ourselves on our extensive knowledge and expertise in air conditioning systems. With years of experience, our team provides reliable and high-quality information to help you navigate through AC issues.


Whether you need troubleshooting tips or professional assistance, we’re here to support you every step of the way. Explore our other insightful AC articles for more helpful tips and guidance.


This article was written by:

Nathan Noa

Co-founder and Home Comfort Specialist


Click here to connect with Nathan on LinkedIn

❄️ Frequently Asked Questions

Why is my AC not turning on, but the thermostat is on?

Your AC may not be turning on because of a dirty air filter. Regular cleaning and replacing the air filter is essential to ensure the proper functioning of the AC.

Why is my AC not turning on when I set to cool?

Your air conditioner may not be turning on because of a thermostat issue or a tripped circuit breaker, which can happen if you use too many appliances simultaneously. Check your thermostat and reset it, and also make sure to check your circuit breaker for any tripped switches.

What are the signs of a refrigerant leak?

If you notice icy buildup on system components, the absence of cool air or the presence of hot air blowing from the system, and hissing sounds from the AC unit, these are typical signs of a refrigerant leak. It's essential to address this issue promptly to avoid further damage.

When should I call a professional for AC issues?

You should call a professional for AC issues when basic troubleshooting doesn't solve persistent problems, there's a risk of electrical fires or further damage, or when the AC system has reached or exceeded its estimated lifespan. It's essential to address these issues promptly to ensure the safety and efficiency of your AC system.

Can I fix a refrigerant leak myself?

No, it's essential to call a professional for refrigerant leaks because of safety, environmental, and regulatory considerations. Fixing it yourself can pose significant risks.

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